Product Description

Full of interesting case studies, this e-book is a wonderful introduction to the complex world of the human psyche. Expand your mind and learn about what makes people tick.

Are you a good listener? Hone your skills by learning popular counselling theories and techniques.

You will learn about:

•Listening skills
•Non-verbal communication
•Influencing skills
•Defense mechanisms
•Our perception of others
•Attributions
•Convariance theory
•Lay epistemology
(and many more such things that may not make sense now but will by the end of the book).

Contents:

1. Where can counselling be used?

2. How to see behind the mask.

3. Emotions and attitudes.

4. How to communicate better when all you have is words.

5. Theory versus practice.

6. Diffusing difficult situations.

7. Golden rules or tips.

8. Appendicies.

If you would like to do a course in counselling or psychology please see our Psychology and Counselling courses at http://psychology.zmaomi.com